I’m still shopping around for helpdesk software. I came across an article that mentions Magic Service Desk. I found that BMC software just bought the company… interestingly, I used to work for BGS Systems, which was bought up by BMC.
So, I go looking for this helpdesk app on the BMC site. The amount of Powerpoint generated, gold plated crap I had to wade through to see what the product was about was astounding.
Then again, if they are really getting the $5,000 per seat they are asking when free software is available that does it just as well…
Misdirection is alive and well, and living on the interweb!
PS. I never ever, not even once for a moment beliveved that any of those 23 year old babes in suits that they get from the stock-web-image catalog were going to come to my house if I bought their crummy software. Well, maybe just for a second.
